Phone fit still dey use data when di owner dey do another thing. App wey dey run for background or software update fit add to bill if person dey pay according to wetin e use. Na one reason wey Kenya communications regulator give lawmakers to keep different kinds of internet packages and make am easy to check di meter.
Communications Authority of Kenya publish im position on 3 November after e present am to di National Assembly committee wey dey handle communication, information and innovation. Di committee dey consider Kenya Information and Communications (Amendment) Bill, 2025. Di regulator support protection from wrong bill, but e warn say dem no suppose force every internet provider to charge only by usage.
Di alerts wey e propose go come when customer reach 50, 80 and 100 per cent of usage limit. E also want make providers give free dashboard wey show how much data person dey use as e dey happen. Alert at 80 per cent go tell customer how far e don reach. Di alert by itself no go stop am from using di allowance wey remain.
Anoda proposal dey for spending: di authority support monthly spending cap and limit wey customers choose by demself. Person wey wan know im bill ahead and person wey wan still use data after alert fit want different things. Di authority say if everybody must pay by usage, families, students and small businesses fit face bills wey pass wetin dem expect.
If customer dey question bill, one thing to find out na who fit check whether di meter count well. Di regulator propose independent certification and regular checks on di systems, bills wey break down charges for clear language and way to challenge charges. E also propose make dem put charge wey person dey dispute on hold while investigation dey go on.
Wetin e mean for you. When you dey choose plan, compare di price, how dem measure data and wetin go happen when you reach di limit. Na three different things. Na for Kenya regulatory review dem make di proposals. Di presentation to lawmakers no change wetin dey Nigerian customer contract.