Ikeja Electric don beg customers for some Band A feeders pardon after light supply no reach di expected minimum of 20 hours daily for 3 and 4 November. Punch report di company notice on Thursday, 5 November. Wetin di company admit concern those two dates; e no confirm say light don return to di required level everywhere wey di problem affect.
Di report attribute di notice to di distributor official X account. E admit say supply no reach di daily service promise; e no announce new electricity tariff. Twenty hours mean how long light dey, no be di amount of electricity wey household use. Di report no establish say every Band A customer or every community for di company network get di same interruption.
Di text wey dey inside di report no reproduce usable list of di feeders wey di problem affect or detailed explanation of why e happen. So we no fit name individual streets from dat report. Feeder na part of di electricity distribution network wey dey serve customers; to know which one serve you matter when you wan match service notice to your house or business.
Wetin e mean for you: check your own feeder before you assume say general notice cover your address. Ikeja Electric official website get Customer Feeder Verification page. If you record di dates and times wey light go off, plus reference number for any complaint, e fit help you ask clearer follow-up question. These na practical steps to report problem, no be guarantee of when light go return or compensation.
Di company contact page list [email protected] for customer enquiries, plus phone numbers 0201-7000-250 and 0201-227-2940. E still get contact form. Use those official channels to ask about your light and di complaint process wey apply. For this report, we no test customer account, submit complaint or verify how fast those channels dey respond.
For households and small businesses wey dey plan work, charging or refrigeration, di information wey still matter na how service for their feeder be now. Apology for past days no be fresh timetable. More verified feeder information and clear update on restoration go help customers know whether dem don resolve di shortfall.